Frequently Asked Questions//

FAQ – Some Questions?


Who can attend the conference?

Ans: Any AIESEC alumni who have ever been involved in any AIESEC program of any local committee, country, region and generation. Team leaders, team members, exchange participants, or any AIESECers are welcome.


Which conference package should I choose?

Ans: Please choose the conference package based on your needs, budget and convenience. We provide full conference package for overseas delegates and flexible options for local delegates. For overseas delegates, you can choose the Full Conference Package with 2 days accommodation that including all essential items of the conference. For local delegates, you can also choose the Conference Package without accommodation if you wish to attend the full conference but not taking the accommodation from us. Or you may choose the other packages that cater to your preferences. Detailed of packages please refer to the tickets page for more information.


For Avid Golfers

We welcome you to join us for a gold session at Tropicana Golf & Country Resort to play for Rollie Goseingfiao Challenge Trophy, named after of our own AIESEC Alumni from The Philippines as remembrance towards his immense contribution towards the growth of AIESEC Alumni in Asia Pacific region. This trophy will be a challenge trophic for 6 years and the country which has the highest wins will be allowed to keep the trophy after the end of 6 years. You may purchase this exclusive package from the tickets page, package including:

  • 1 x night stay at 5-stars hotel
  • 1 x 18-hole game with green fees
  • 1 x caddy and buggy (shared by 2 persons)
  • 2 x jugs of beer (shared by 4 persons)
  • 1 x lunch after the game
  • Transport between hotel and golf course




What are the payment methods?

Ans: There are two payment methods for your convenience (Debit / Credit Card, FPX)


a. Debit / Credit Card 

Upon registration, you will be directed to our secured online payment gateway page to opt for your preferred payment. We accept Visa, Mastercard, AMEX cards.


b. FPX

We accept FPX payment from major local banks in Malaysia (Maybank2u, CIMBclicks, Hong Leong Bank, Bank Simpanan Nasional and more) for internet banking.


Please note that any additional transaction fee is NOT included in conference ticket rate, it is at your own cost. The amount you send to us should be exact or equal to the exchange rate of the transfer date. You will receive a confirmation email after confirming your payment.


Is it possible to cancel my ticket purchase?

Ans: We are very sorry to state that we do not accept any cancellation and no refund will be given. We may consider giving full / particle refund for force majeure case. Please contact us for more details.


If I have no partner but I am willing to share a hotel room with another delegate, what should I do?

Ans: We will suggest you choose the package of  Twin Sharing Room . By choosing this package, we will arrange you share the twin beds with other delegates.


Do I need a visa to visit Malaysia?

Ans: Please refer to the immigration department of Malaysia for the entry permit requirement: http://www.imi.gov.my/index.php/en/visa/visa-requirement-by-country.html. Please be reminded to reserve ample time for visa application process.


If I need an invitation letter for visa application, what can I do?

Ans: We would prepare the invitation letter for you upon request. Please send us an email and clearly state the information which needs to be included in the letter, along with the provision of your passport scanned copy. We would be able to prepare the invitation letter by email in one week.

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